Indicators on telus billing support You Should Know
Indicators on telus billing support You Should Know
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• At this time, I sense I'm staying misled and mistreated. Despite multiple phone calls and escalations, I however would not have clarity on my discounts or a good resolution to my worries.
Also, our phone line to the home came down in a windstorm the other night, as did our neighbors. We don't use a landline anymore, nevertheless the cable is in the road and however related on the house end. I advised that they just take away it wholly. They mentioned as I did not have an Lively landline, they would not send a technician out to wash up the wire in the course of the road.
@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time and so they hanged up on me, saying which i ought to phone for the duration of "frequent Place of work hours". Is this for true?
I am attempting to renew my World wide web service once the two year deal expired. We even have primary cable which I by no means use and need to get rid of. It is actually difficult to do this on-line, as well as contact number for support is very well concealed. I eventually obtained it from the reseller. I called the selection, and listened to AI check out to have me to get it done on the net, but You cannot cease employing a service on the web.
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I am aware it is extremely irritating since I'm in the identical circumstance, however it really is in regards to the Tv set signal which has been missing.
I was not telling but trying to talk to him however he got mad and hung up. This is certainly absurd and intensely Awful customer service. I is going to be pulling my two lines from Telus . If This can be the customer service customers are receiving from your reps than you should supply it elsewhere. I are actually with Telus for about fourteen many years and It really is really unfortunate that it has come to this . Checking out these threads and opinions still left by Other folks it appears I'm not the sole Telus customer service one particular.
• I spoke to a number of agents, such as Maria and Regal, who could not present clarity or escalate my case as asked for.
The TELUS crew acknowledges that our work spans many Territories and Treaty spots and we're grateful for the standard Expertise Keepers and Elders who're with us right now, whoever has gone right before us plus the youth that inspire us.
so i called the customer server (Jane) to unravel the issue right after describing the situation and what It is really transpire, The agent just facet together with her husband or wife and she or he lied in regards to the credits and bargains they faraway from my account like a loyal customer with Telus and she or he explained the credits expired and no more accessible, she Consider I am Silly, In the event the discount has expired i should really see the expiration date on my Monthly bill like i see on dwelling service Monthly bill.
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The TELUS staff acknowledges that our do the job spans lots of Territories and Treaty spots and we are grateful for the normal Awareness Keepers and Elders who will be with us right now, anyone who has long gone right before us and also the youth that inspire us.
My expert is a VERY client male. He taught me how to fix my dilemma in various uncomplicated ways. What’s far more, he guided me by means of just about every step, sometimes much more than once. I am certainly grateful!
The TELUS group acknowledges that our operate spans lots of Territories and Treaty regions and we've been grateful for the traditional Knowledge Keepers and Elders that are with us now, whoever has absent before us as well as the youth that encourage us.
I'm going to cancel all the services home and cell with Telus and inform my friends and family to do so, which was the worst experience I obtained with Telus